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Terms and conditions

These terms and conditions ("Conditions") regulate the rights and obligations between the seller OMG Robotics sro, with its registered office at Tyršova 2671/45, Královo Pole, 61200 Brno, Czech Republic, IČO: 17909511, DIČ: CZ17909511, file number C 132065, kept at the Regional Court in Brno, ("Seller") and you as the buyer ("Buyer").

The Buyer has the opportunity to familiarize himself with these Terms and Conditions before placing an order and is notified of their existence in advance. At the moment of placing an order, the Buyer is bound by these Terms and Conditions and confirms that he has become familiar with their content, accepts them without reservations and agrees with them.

General information

These Terms and Conditions govern the rights and obligations that arise between the Seller and the Buyer in connection with the purchase contract concluded through the Seller's online store located on the website https://omgrobotics.com/ ("Website"). The purchase contract is concluded upon acceptance of the order by the Seller based on the order placed by the Buyer ("Purchase contract").
These Terms and Conditions also include the Seller's shipping conditions available at https://omgrobotics.com/doprava-a-platba/ ("Traffic conditions") and the Seller's payment terms available at https://omgrobotics.com/doprava-a-platba/ ("Payment Terms"), whereas these Terms and Conditions, together with the Transport Terms and Conditions and the Payment Terms, are an integral part of the Purchase Agreement and are all drawn up in the Czech language. The Purchase Agreement can be concluded in the Czech language.
The Purchase Agreement may be validly concluded regardless of whether the Buyer is a legal or natural person, or a person who acts when ordering goods within the scope of his business activities. If the Buyer is a consumer according to the legal regulations applicable to these Terms and Conditions, he is also referred to as a "Consumer" according to these Terms and Conditions.Consumer". The rights and obligations under these Terms and Conditions apply to the Buyer (regardless of whether it is a Consumer, entrepreneur or other entity), unless otherwise stated in these Terms and Conditions or unless it follows from legal regulations that some rights belong exclusively to Consumers.
These Terms and Conditions apply in the version stated on the Website on the day of conclusion of the Purchase Agreement. The Seller may change or supplement the version of the Terms and Conditions. This provision does not affect the rights and obligations that arose during the period of validity of the previous version of the Terms and Conditions.
The Buyer will receive a copy of these Terms and Conditions as an attachment to the order confirmation to the e-mail address specified by the Buyer in the order.

Order

All presentation of the goods offered on the Website is of an informative nature and the Seller is not obliged to conclude a Purchase Agreement regarding these goods. The provisions of Section 1732, paragraph 2 of Act No. 89/2012 Coll., Civil Code, as amended ("Civil Code") shall not apply. The Seller reserves the right not to accept the order and not to deliver the goods, in particular if the goods are not available or if the Seller is unable to fulfill the order for other material reasons. The Seller shall notify the Buyer of this fact without undue delay.
The presentation of goods placed on the Website contains the name of the goods, a description of the main characteristics of the goods, information about the goods, including the prices of individual goods. The prices of the goods include VAT and other fees directly related to the purchase, except for delivery costs (including, where applicable, a cash on delivery fee), which are listed separately. If the Buyer is an entrepreneur and the relevant legal regulations stipulate that the Seller is entitled to deliver the goods without VAT, the purchase price may be adjusted accordingly. The prices do not include import duties, taxes or other fees that are not directly related to the purchase. The prices of the goods remain valid for the period in which they are displayed on the Website. The prices of the goods are not adjusted to the Buyer based on automated decision-making. A more detailed definition of the rights and obligations related to the payment of the purchase price is provided in the Shipping Conditions available at: [https://omgrobotics.com/doprava-a-platba/].
The website also contains information about the costs associated with packaging and delivery of goods, and about the method and time of delivery of goods. A more detailed definition of rights and obligations related to the transport of goods is provided in the Transport Terms and Conditions available at: [https://omgrobotics.com/doprava-a-platba/].
To order goods, the Buyer fills out an order form on the Website. The order form contains in particular information about:
1. ordered goods (the ordered goods are "put" by the Buyer into the electronic shopping cart on the Website);
2. the method of payment of the purchase price, information on the requested method of delivery of the ordered goods; and
3. information about the costs associated with the delivery of goods ("Order").
An individual Purchase Agreement is concluded based on the Buyer's Order placed on the Website by clicking on the "ORDER BINDING FOR PAYMENT". The Order is a proposal to conclude a Purchase Agreement (offer). Before sending the Order to the Seller, the Buyer has the opportunity to identify and correct any errors. The data provided by the Buyer within the Order will be considered correct.
The Purchase Agreement is concluded by the Seller's confirmation of acceptance of the Order. If the Seller cannot confirm acceptance of the Order immediately, it shall confirm acceptance of the Order without undue delay after receipt of the Order, to the Buyer's e-mail address specified in the Order ("Buyer's email address"). The seller is not responsible for any errors in data transmission.
The Seller is always entitled, depending on the nature of the Order (quantity of goods, purchase price, estimated shipping costs), to ask the Buyer for additional confirmation of the Order (for example, in writing or by telephone).
The Buyer agrees to the use of distance communication means when concluding the Purchase Agreement. The Buyer shall bear the costs incurred by the Buyer when using distance communication means in connection with the conclusion of the Purchase Agreement (internet connection costs, telephone call costs, etc.), and these costs shall not differ from the basic rate.
By sending the Order, the Buyer confirms that he has received all mandatory information according to the applicable legal regulations.

Cancellation of the Order, withdrawal from the Purchase Agreement

The Buyer is entitled to withdraw from the Purchase Agreement only in cases stipulated by the Civil Code.
Except for the case specified in point 3.6 of these Terms and Conditions or in another case where it is not possible to withdraw from the Purchase Contract, the Consumer has the right to withdraw from the Purchase Contract, in accordance with Section 1829, paragraphs 1 and 2 of the Civil Code, within 14 days from the date on which the Consumer or a third party designated by him other than the carrier takes over the goods, or:
1. the last piece of goods, if the Consumer orders multiple pieces of goods within one Order that are delivered separately; or
2. the last item or part of a supply of goods consisting of several items or parts; or
3. the first delivery of goods, if the Purchase Agreement stipulates regular delivery of goods for an agreed period.
Withdrawal from the Purchase Agreement must be sent to the Seller within the period specified in Article 3.2 of the Terms and Conditions. To withdraw from the Purchase Agreement, the Buyer may use the sample form provided by the Seller, which is an annex to these Terms and Conditions. The Buyer may send withdrawal from the Purchase Agreement, among others, to the address of the Seller's business premises specified in these Terms and Conditions or to the Seller's e-mail address: info@omgrobotics.comThe Seller will confirm the acceptance of the withdrawal to the Consumer in text form without undue delay.
Consequences of withdrawal from the Purchase Agreement:
1. In the event of withdrawal from the Purchase Agreement, the Purchase Agreement shall be cancelled from the beginning. The Consumer shall send or hand over the goods back to the Seller to the address: Tyršova 2671/45, Královo Pole, 61200 Brno, Czech Republic without undue delay, no later than 14 days from the withdrawal from the Purchase Agreement, unless the Seller has offered to collect the goods himself. The period according to the previous sentence is observed if the Consumer sends the goods before its expiry. If the Consumer withdraws from the Purchase Agreement, the Consumer shall bear the costs associated with returning the goods to the Seller, even in the case where the goods cannot be returned by normal postal means due to their nature. The Seller is entitled to unilaterally offset the claim for compensation for damage caused to the goods against the Consumer's claim for a refund of the purchase price.
2. If the Consumer withdraws from the Purchase Contract, the Seller shall refund, without undue delay and no later than 14 days from the date of receipt of the notice of withdrawal to the Seller, all payments received from the Consumer, including delivery costs (except for additional costs resulting from the Consumer's choice of a delivery method other than the cheapest standard delivery method offered by the Seller). The Seller shall use the same means of payment as the Consumer used to make the initial transaction, unless the Consumer expressly states otherwise. The Seller shall refund the payment to the Consumer only after receipt of the returned goods or after the Consumer has proven that he has sent the goods back to the address specified by the Seller, whichever is the earlier.
3. The Consumer is liable for any reduction in the value of the goods as a result of handling the goods in a manner other than that necessary to familiarize oneself with the nature and properties of the goods, including their functionality. If the returned goods are damaged due to the Consumer's breach of obligations, the Seller is entitled to claim compensation for the reduction in the value of the goods from the Consumer and offset this amount against the purchase price.
4. If a gift is provided to the Consumer together with the goods, the gift agreement between the Seller and the Consumer is concluded with a termination condition that if the Consumer withdraws from the Purchase Agreement, the gift agreement regarding such a gift ceases to be effective and the Consumer is obliged to return the gift provided to the Seller together with the goods.
In cases where the Consumer has the right to withdraw from the Purchase Contract in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time, up to the time of receipt of the goods by the Consumer. In such a case, the Seller shall refund the purchase price to the Consumer without undue delay, by bank transfer to the account designated by the Consumer.
The Consumer acknowledges that he cannot withdraw from the Purchase Agreement, among other things:
1. for the delivery of goods that have been manufactured according to the Consumer's requirements or adapted to his personal needs,
2. for the supply of goods that are subject to rapid deterioration or goods with a short shelf life, as well as goods that, due to their nature, have been irreversibly mixed with other goods after delivery;
3. for the delivery of goods in sealed packaging which, for health protection or hygiene reasons, is not suitable for return after the Consumer has broken it;
4. for the delivery of a sound or video recording or computer program in a sealed package, if the Consumer has broken it;
5. for the supply of digital content that is not supplied on a tangible medium, after the performance has begun; in the case of performance for consideration, if it has begun with the Consumer's prior express consent before the expiration of the period for withdrawal from the Purchase Contract, the Consumer has been informed that the right to withdraw from the Purchase Contract is hereby terminated, and the Seller has provided him with confirmation pursuant to Section 1824a, paragraphs 1 and 2 or Section 1828, paragraphs 3 and 4 of the Civil Code, in other cases provided for by applicable laws.

Rights arising from defective performance

The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended ("Consumer Protection Act").
The Buyer is obliged to inspect the goods as soon as possible after receipt and to ascertain their properties and quantity. The Buyer is obliged to notify the Seller of any obvious defects without undue delay.
If the subject of the Consumer's purchase is a tangible movable thing that is connected to the digital content or digital content service in such a way that it could not perform its functions without them ("A thing with digital properties"), the provisions regarding the Seller's liability for defects shall also apply to the provision of digital content or digital content services, even if they are provided by a third party. This shall not apply if it is obvious from the content of the purchase contract and the nature of the thing that they are provided separately.
The Seller is responsible to the Consumer that the goods are free from defects upon receipt. The Seller is responsible to the Consumer in particular for the goods:
1. corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed characteristics,
2. is suitable for the purpose for which the Buyer requires it and to which the Seller has agreed, and
3. It is delivered with agreed accessories and instructions for use.
The Seller is responsible to the Consumer that, in addition to the agreed properties:
1. the goods are suitable for the purpose stated by the Seller or for which goods of this type are usually used, also taking into account the rights of third parties, legal regulations, technical standards or codes of conduct of the given industry, if there are no technical standards,
2. the goods, in terms of quantity, quality and other properties, including durability, functionality, compatibility and safety, correspond to the usual properties of things of the same type that the Consumer can reasonably expect, also with regard to public statements made by the Seller or another person in the same contractual chain, in particular advertising or labelling, unless the Seller proves that he was not aware of it or that it was modified at least in a comparable way at the time of conclusion of the Purchase Contract, or that it could not have influenced the decision to purchase,
3. the goods are delivered with accessories, including packaging, assembly instructions and other instructions for use that the Consumer can reasonably expect, and
4. the goods correspond in quality or design to the sample or template that the Seller provided to the Consumer before concluding the Purchase Agreement.
The Seller is not bound by a public statement pursuant to Article 4.5.2 of the Terms and Conditions if he proves that he was not aware of it or that it was modified at least in a comparable manner at the time of conclusion of the Purchase Contract, or that it could not have influenced the decision to purchase. The provisions of Article 4.5 of the Terms and Conditions shall not apply if the Seller specifically notified the Consumer before concluding the Purchase Contract that a property of the item differs and the Consumer expressly agreed to this when concluding the Purchase Contract.
The Seller is also liable to the Consumer for a defect caused by incorrect assembly or installation carried out by the Seller or under his responsibility under the Purchase Agreement. This also applies if the assembly or installation was carried out by the Consumer and the defect occurred as a result of a deficiency in the instructions provided by the Seller or the provider of digital content or digital content service, if it concerns a Thing with digital properties.
For used goods, the defect corresponds to the degree of use or wear and tear that the goods had when they were taken over by the Buyer, or if this results from the nature of the goods.
If a defect becomes apparent within one year of receipt, the goods are deemed to have been defective upon receipt, unless the nature of the item or defect precludes this. This period does not run for the period during which the Consumer cannot use the item, if he has rightfully complained about the defect.
If the subject of the purchase is a Thing with digital properties, the Seller shall ensure that the Consumer is provided with agreed updates of the digital content or digital content services. In addition to the agreed updates, the Seller shall ensure that the Consumer is provided with updates that are necessary for the Thing to retain the properties pursuant to Articles 4.4 and 4.5 of the Terms and Conditions after acceptance, and that the Consumer is notified of their availability:
1. for a period of two years, if, according to the Purchase Agreement, the digital content or digital content service is to be provided continuously for a certain period, and if provision is agreed for a period longer than two years, for the entire period;
2. for the period for which the Consumer can reasonably expect it, if the digital content or digital content service is to be provided on a one-off basis under the Purchase Agreement; this shall be assessed according to the type and purpose of the item, the nature of the digital content or digital content service and taking into account the circumstances of the conclusion of the purchase agreement and the nature of the obligation.
The provisions of Article 4.10 of the Terms and Conditions do not apply if the Seller specifically notified the Consumer before concluding the Purchase Agreement that updates will not be provided and the Consumer expressly agreed to this when concluding the Purchase Agreement.
If the Consumer has not performed the update within a reasonable time, he/she shall not have rights arising from a defect that arose solely as a result of the failure to perform the update. This shall not apply if the Consumer was not notified of the update or of the consequences of its failure to perform it or if the update was not performed or was performed incorrectly due to a deficiency in the instructions. If, according to the Purchase Agreement, the digital content or digital content service is to be provided continuously for a certain period of time and if the defect manifests itself or occurs within the period according to Article 4.10.1 and Article 4.10.2 of the Terms and Conditions, the digital content or digital content service shall be deemed to be provided defectively.
The Buyer does not have the right to claim defective performance if the defect was caused by the Buyer himself. A defect in an item does not include wear and tear caused by normal use or, in the case of a used item, wear and tear corresponding to the extent of its previous use.

Returns

The Buyer is obliged to file a complaint with the Seller without undue delay after discovering the defect. If the Buyer (not the Consumer) has not notified the defect of the item in time, he loses the right to withdraw from the Purchase Agreement and other remaining rights from the defective performance. If he does so in writing or electronically, he must provide his contact details, a description of the defect and a request for the method of handling the complaint.
The Buyer shall exercise the rights arising from defective performance at the Seller's registered office or place of business. The moment of claiming the claim is considered to be the moment when the Seller receives the goods from the Buyer.
In the event of defective performance, the Buyer (not the Consumer) has the right to have the defect removed or to a reasonable discount on the purchase price, at the Seller's option. The defect can be removed by repairing the item or by delivering a new item. If the Seller fails to remove the defect within a reasonable period of time or notifies that it will not remove the defect, the Buyer may request a discount on the purchase price or may withdraw from the Purchase Agreement. The Buyer may not change the choice made without the Seller's consent.
If the defective performance constitutes a material breach of the Purchase Agreement, the Buyer has the right:
1. to eliminate the defect by delivering new goods without defects or by delivering the missing goods;
2. to eliminate the defect by repairing the goods;
3. for a reasonable discount on the purchase price; or
4. withdraw from the Purchase Agreement.
The Consumer may report a defect that becomes apparent within two years of receipt. If the subject of the purchase is a Thing with digital properties and if, according to the Purchase Agreement, digital content or a digital content service is to be provided continuously for a certain period of time, the Consumer may report a defect that occurs or becomes apparent within two years of receipt. If the Consumer has rightfully reported a defect to the Seller, the period for reporting a defect in the Thing does not run for the period during which the Consumer cannot use the Thing. If it is a purchase of used goods, the Consumer may report a defect that becomes apparent within one year of receipt.
If the item has a defect, the Consumer may request its removal. At his/her option, he/she may request the delivery of a new item without a defect or the repair of the item, unless the chosen method of removing the defect is impossible or disproportionately expensive compared to the other; this shall be assessed in particular with regard to the significance of the defect, the value that the item would have without the defect, and whether the defect can be removed in the other method without significant difficulties for the Consumer. The Seller may refuse to remove the defect if this is impossible or disproportionately expensive, in particular with regard to the significance of the defect and the value that the item would have without the defect.
The Seller shall remove the defect within a reasonable time after it is pointed out in a way that does not cause significant inconvenience to the Consumer, taking into account the nature of the item and the purpose for which the Consumer purchased the item. To remove the defect, the Seller shall take over the item at its own expense. If this requires dismantling the item, the assembly of which was carried out in accordance with the nature and purpose of the item before the defect became apparent, the Seller shall dismantle the defective item and assemble a repaired or new item or shall cover the costs associated with this.
The Consumer may request a reasonable discount (a reasonable discount is determined as the difference between the value of the item without a defect and the defective item that the Buyer received) or withdraw from the Purchase Agreement if:
1. The Seller refused to remove the defect or did not remove it in accordance with Article 5.7 of the Terms and Conditions;
2. the defect appears repeatedly;
3. the defect is a material breach of the Purchase Agreement; or
4. it is obvious from the Seller's statement or from the circumstances that the defect will not be removed within a reasonable time or without significant inconvenience to the Consumer.
5. If the defect of the item is insignificant, the Consumer cannot withdraw from the Purchase Agreement (within the meaning of Article 5.8 of the Terms and Conditions). If the Consumer withdraws from the Purchase Agreement, the Seller shall refund the purchase price to the Consumer without undue delay after receiving the item or after the Buyer proves to him that he has sent the item.
The defect may be blamed on the Seller from whom the item was purchased. However, if another person is designated to carry out the repair, who is at the Seller's location or at a location closer to the Consumer, the Consumer shall blame the defect on the person designated to carry out the repair. Until the Seller has fulfilled its obligations arising from the defective performance, the Consumer does not have to pay the purchase price or part thereof that has not yet been paid.
Except in cases where another person is designated to carry out the repair, the Seller is obliged to accept the complaint in any establishment where the acceptance of the complaint is possible with regard to the range of products sold or services provided, or possibly also in its registered office. The Seller is obliged to issue the Consumer with a written confirmation when making a complaint, stating the date on which the Buyer made the complaint, its content, the method of handling the complaint requested by the Consumer and the Consumer's contact details for the purpose of providing information on handling the complaint. This obligation also applies to other persons designated to carry out the repair.
The complaint, including the removal of the defect, must be resolved and the Consumer must be informed thereof no later than 30 days from the date of the complaint, unless the Seller and the Consumer agree on a longer period. If the subject of the obligation is the provision of digital content, including digital content delivered on a tangible medium, or a digital content service, the complaint must be resolved within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the Consumer requested it.
After the period specified in Article 5.12 of these Terms and Conditions has expired in vain, the Consumer may withdraw from the Purchase Agreement or request a reasonable discount.
The Seller is obliged to issue the Consumer with a confirmation of the date and method of handling the complaint, including confirmation of the repair and its duration, or a written justification for the rejection of the complaint. This obligation also applies to other persons designated to carry out the repair.
Whoever has a right arising from defective performance is also entitled to compensation for the costs reasonably incurred in exercising this right. However, if the Buyer does not exercise the right to compensation within one month after the expiry of the period within which the defect must be pointed out, the court will not grant the right if the Seller objects that the right to compensation was not exercised in time. The right arising from defective performance does not exclude the right to compensation for damages; however, what can be achieved by exercising the right arising from defective performance cannot be claimed on any other legal ground.
Other rights and obligations of the parties related to the Seller's liability for defects may be regulated by the Seller's complaints procedure.
The Seller or another person may provide the Buyer with a quality guarantee in addition to his legal rights from defective performance.

Other rights and obligations of the contracting parties

The Buyer (not the Consumer) acquires ownership of the goods by paying the purchase price for the goods in full according to the Purchase Agreement. The Consumer acquires ownership of the item by taking over the goods from the carrier. The risk of damage to the goods passes to the Buyer upon taking over the goods from the carrier.
The Seller is not bound by any codes of conduct in relation to the Consumer within the meaning of Section 1820, paragraph 1, letter n) of the Civil Code.
The Seller shall handle the Buyer's complaints via e-mail. Complaints may be sent to the Seller's e-mail address - info@omgrobotics.com. The Seller will send information about the handling of the Buyer's complaint to the Buyer's email address. The Seller has not set any other rules for handling complaints.
The Buyer is not entitled to use mechanisms, software or other procedures when using the Website that could have a negative impact on the operation of the Website. The Website may only be used to the extent that the rights of other customers of the Seller are not affected and that is in accordance with its purpose.
The Buyer acknowledges that the software and other components constituting the Website (including photographs of the goods offered) are the copyright of the Seller or third parties and are protected by copyright. The Buyer undertakes not to perform any activity that could allow him or third parties to interfere or use the software or other components constituting the Website without authorization.
The Buyer acknowledges that the Seller is not responsible for errors arising from third-party interference with the Website or from the use of the Website contrary to its intended purpose.
The Buyer (not the Consumer) hereby assumes the risk of change of circumstances within the meaning of Section 1765, paragraph 2 of the Civil Code.

Registration, user account and loyalty program

The Buyer is entitled to make purchases via the Website without registration. If the Buyer decides to create a user account on the Website ("User account"), you can get a better overview of your Order history or the status of a new Order.
In the case of registration when creating a User Account, the Buyer is obliged to fill out the registration form truthfully and correctly. Correct entry of the Buyer's e-mail address is necessary to complete the registration and create the User Account.
The Buyer is responsible for maintaining the confidentiality of information regarding his/her account and password and for restricting access to it. The Buyer accepts responsibility for all actions that occur under his/her User Account.
In case of a forgotten password, the Buyer may request its automatic reset. The password reset link will be sent to the email address provided when registering the User Account.
The Buyer acknowledges that the User Account may not be available continuously. The Seller reserves the right to restrict access to the User Account, in particular during its maintenance.
The Seller is entitled to block the User Account after 10 unsuccessful login attempts. If the User Account is blocked, the Buyer can contact the Seller here: info@omgrobotics.com.
The Seller is entitled to cancel the User Account if the Buyer does not use the User Account for more than 2 years, or if the Buyer violates the Purchase Agreement or these Terms and Conditions.

Protection of personal data

The Seller processes some of the Buyer's personal data. Further information on the purpose, scope, method and period of processing of personal data by the Seller is provided in the Seller's Privacy Policy available on the Website here https://omgrobotics.com/ochrana-osobnich-udaju.
The Seller fulfills its legal obligations related to the possible storage of cookies on the Buyer's device through a special document available here https://omgrobotics.com/ochrana-osobnich-udaju.

Delivery

It can be delivered to the Buyer at the Buyer's electronic address.
Unless expressly agreed otherwise in the Purchase Agreement or these Terms and Conditions, the Buyer may contact the Seller and deliver all complaints, objections, claims, withdrawals or exercise of other rights to the following e-mail address: info@omgrobotics.com.

Final Provisions

These Terms and Conditions are drawn up in accordance with Czech law, in particular in accordance with the provisions of the Civil Code and the Consumer Protection Act. Matters not specified in these Terms and Conditions are therefore governed by Czech law, in particular the Civil Code and the Consumer Protection Act.
If the relationship related to the use of the Website or the legal relationship established by the Purchase Agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the Consumer's rights arising from mandatory legal regulations, which would otherwise apply in the absence of a choice of law pursuant to the provisions of Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).
The Purchase Agreement, including the Terms and Conditions, is archived by the Seller in electronic form and the Seller will issue a confirmation of the concluded Purchase Agreement to the Buyer's email address within a reasonable time after the conclusion of the Purchase Agreement.
The Seller is authorized to sell goods on the basis of a trade license and the Seller's activities are not subject to any other authorization. Trade license inspection is carried out within the scope of its competence by the relevant trade license office. Supervision of the Seller as a seller/supplier of products and goods on the internal market and supervision of compliance with obligations under the Consumer Protection Act is carried out by the Czech Trade Inspection as a state administration body. More information is available at www.coi.cz.
Disputes arising between the Seller and the Buyer shall be resolved by the competent general court of the Czech Republic in accordance with the Code of Civil Procedure, unless mandatory norms of private international law provide otherwise. The Seller shall preferentially seek alternative dispute resolution with the Buyer.
If the Buyer is a consumer, he may use the possibility of alternative dispute resolution in the event of a dispute. In the event that a consumer dispute arises between the Seller and the Buyer, which the parties cannot resolve by mutual agreement, the Buyer may submit a proposal for out-of-court resolution of such a dispute to a designated entity for out-of-court resolution of consumer disputes. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, internet address: https://adr.coi.cz/csThe buyer may also use the online dispute resolution platform set up by the European Commission at this address http://ec.europa.eu/consumers/odr.
1. European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is a contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
2. If any provision of these Terms and Conditions is or becomes invalid or ineffective, this shall not affect the other provisions of these Terms and Conditions, which shall remain valid and effective.

Contact informations

In case of any questions or comments regarding these Terms and Conditions, the Buyer may contact the Seller by email: info@omgrobotics.com
Registered office: Tyršova 2671/45, Královo Pole, 61200 Brno, Czech Republic
Office: Tyršova 2671/45, Královo Pole, 61200 Brno, Czech Republic.

Change in the Terms and Conditions

These Terms are effective from 30. 10. 2025.
The Seller is entitled to unilaterally change or supplement the text of the Terms and Conditions, Transport Terms and Conditions and Payment Terms. Any such change shall become effective on the date of its publication on the Website and shall apply to Orders placed after this date.
The current version of the Terms, Shipping Terms and Payment Terms will always be posted on the Website. If the Buyer's rights or obligations change significantly and if the Buyer has not prohibited the use of his email address for sending newsletters, the Seller will inform the Buyer of these changes by email.
In the event of a conflict between the Czech and another language version of these Terms and Conditions, the Czech version of the Terms and Conditions shall apply.